Shipping Policies 

Shipping Fees

Shipping fees are non-refundable once the shipping service requested by the customer has been rendered by the shipping company.

Please take this into consideration prior to placing your order on this Site.

 

NOTE: In cases where an item becomes unavailable prior to shipping, OCI Firearms will take necessary steps to fill the order. OCI Firearms will fill the order from the alternative Vendor. In such cases, any additional cost in shipping or merchandise is absorbed by OCI Firearms. We do NOT adjust shipping charges after the sale is final.

 

Lost Shipments

If you do not receive your shipment, contact OCI Firearms customer service at 864.878.2149. We will call UPS and start the investigation process. UPS may contact you for additional information. We cannot ship you a replacement order or process a refund until we receive the investigation results from UPS. This process can take from 3 – 6 weeks depending on the time of year. Once we receive the final results of the investigation, you will be notified.

 

Re-Delivery of Shipments

UPS does reserve the right to not deliver a package to an address they deem a problem area or a known area which have had packages stolen before. UPS will attempt to deliver your package to the shipping address provided three times. If UPS cannot deliver the package, your order will automatically be shipped back to the appropriate warehouse. You are responsible for any additional shipping charges if you want your order re-shipped to you again.

 

P.O. Boxes

Please ensure you provide us with a complete street address when entering your shipping address. UPS will NOT deliver to a P.O. Box destination. If you enter a P.O. Box our customer service department will need to make the correction prior to shipping which could delay shipment.